Tier-1 Support Agent
A guarded AI agent that resolves common support tickets end-to-end and hands the messy ones to a human with full context.
What's included
- Intent routing against your existing taxonomy
- Tool-calling integrations (refund, reset, status lookup)
- Containment scoring + human handoff with summary
- Safety guardrails and red-team eval set
- Weekly performance + drift report
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Process
- 01
Discovery
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- 02
Build
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- 03
Deploy
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- 04
Retain
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Ready to ship AI that actually works?
Book a 30-minute discovery call. We will tell you honestly whether your idea is a 6-week or a 6-month problem.