Overview
24/7 operational coverage plus continuous engineering hours — issues fixed, costs optimized, and your environment improved month over month. This is the AWS-environment counterpart to our Managed Evals & Observability service for AI systems; the two are often sold together so one partner owns both the platform and what runs on it.
Honest about fit
A fit if…
- You have production workloads on AWS and no one whose full-time job is keeping them healthy
- You want costs optimized and the environment improved every month, not just kept alive
- You'd like one partner to own both your AWS platform and the AI systems running on it
What you get
Concrete deliverables. No hand-waving.
- 24/7 operational coverage and incident response for your AWS environment
- Continuous engineering hours — not just monitoring, but ongoing improvement
- Monthly cost optimization so your AWS bill trends down, not up
- Security patching, guardrail maintenance, and posture reviews
- Observability and alerting kept current as your environment changes
- Monthly business review with a named senior engineer who knows your stack